Justin is a recent high school graduate who received traditional special education and community based work experiences. He is a customer with the local Pennsylvania Office of Vocational Rehabilitation (OVR) and he and his family chose Quest Inc. to provide his employment services. Justin started doing some assessments and appeared to be a good candidate for Customized Employment. Justin began to work with Mike Barnhart grant manager for Quest’s DD Council funded Non- segregated Employment Incentives grant with support from his OVR counselor Bill Blackway, and his mom.
Mike and Justin began the Discovery process by getting to “Really Know” Justin, his skills, interests, and investigating Justin’s “ vocational themes” and “ideal conditions of employment.” Justin’s strongest vocational interests kept coming back to:
> An interest in Computers
> Computer research
> Taking things apart
> Stocking
Some of Justin’s Ideal Conditions of Employment that were found included:
> Working with a limited number of people without a lot of noise
> Working indoors, away from inconsistent weather elements
> Working with supportive coworkers where his opinions will be listened to and valued.
Mike and Justin began to do “informational interviews” based on his vocational themes and ideal conditions of employment. Mike spends a lot of time doing community committee work including the local chamber of commerce. Through the Chamber of Commerce, Mike knew Robert Yeagley a local entrepreneur who owns a local informational technology (IT) business called Eagle Secure Solutions. Robert invited Justin and Mike to come by his place for an informational interview. Justin and Robert really hit it off and soon discovered that Justin had some true skills and a passion for working with computers. Justin was able to come back to Eagle Secure Solutions a few times and Rob began to see some marketable skills including his love of taking computers apart. Based on Justin’s skills and interests, Robert and Mike began to negotiate a new position for Justin. With support from the DD Council grant Justin was able to purchase some computer equipment (resource ownership) to help him be more productive and marketable to Eagle Secure Solutions. Justin is now working for and his job responsibilities are:
> Installing Windows Operating Systems on Computers
> Backing Up Information on the hard drive to an external or remote location
> Dissasembling used computers and determining fair market value for sellable parts
> Identifying the problem on a computer by reading over the customers description of the problem that they bringing the computer in for
> Working with Rob to remotely fix computer issues at other locations